What to do when your iPhone falls into the water

Accidents happen! If your iPhone has fallen into water, acting fast is crucial. Discover how to check for damage using Liquid Contact Indicators and follow safe drying steps to prevent corrosion and keep your device functioning smoothly.

Understanding your iPhone’s water resistance

Models from the iPhone 7 up to the iPhone XS are designed to resist accidental spills of common liquids like water, soda, and juice, according to Apple. These devices are rated IP67 or IP68 under IEC standard 60529, meaning they can, in principle, withstand being submerged in up to one meter of water for up to 30 minutes (and up to two meters for some models). However, this water resistance is not permanent and may diminish over time because of normal wear and tear. Apple strongly advises against intentionally submerging your iPhone, exposing it to pressurized water, or taking it into the shower.

The risk of corrosion to electronic components

Water and electronics are a poor mix. When water infiltrates your iPhone, it can cause corrosion of the internal components, especially the connectors and circuitry. The longer water remains inside the device, the greater the risk of irreversible damage. Corrosion can lead to malfunctioning buttons, distorted audio, or even render the device completely inoperable.

To help identify water damage, Apple has equipped iPhones with Liquid Contact Indicators (LCIs). These are small indicators that turn red when they come into contact with water or a liquid containing water. If the LCI is red, it means the device has been exposed to liquid and may require repair. If it’s silver or white, the humidity levels are acceptable. You can usually find the LCI by removing the SIM card tray and looking inside the slot.

Never use the iPhone when it is wet

If your iPhone has been exposed to water or any other liquid, it’s crucial to act quickly to minimize potential damage. Do not use it in the meantime, even if it seems to work normally. Avoid charging it or connecting it to any accessories, as this can cause further damage.

Immediate Steps to Take:

  • Power Off Your iPhone Immediately
  • Turn off your iPhone as soon as possible to prevent electrical short circuits. If you cannot turn it off normally, force a shutdown by holding down the power button and either of the volume buttons until the slider appears, then slide to power off.
  • Remove Any Cases or Accessories
  • Take off any protective cases, screen protectors, or accessories that might trap moisture.
  • Wipe Down the Exterior
  • To gently remove any visible moisture from the exterior of the device, use a soft, lint-free cloth like a microfiber or eyeglass cleaning cloth.
  • Remove the SIM Card
  • Open the SIM card tray and remove the SIM card. This allows air to enter the SIM slot and helps with the drying process.
  • Drain the Water
  • Hold your iPhone with the Lightning connector facing down and gently tap it against your hand to encourage excess liquid to exit.
  • Let It Dry Naturally
  • Place your iPhone in a dry, well-ventilated area. Position a fan to blow cool air directly into the Lightning connector and SIM card slot. This can help speed up the drying process.

What Not to Do:

  • Do Not charge or use the iPhone while wet
  • Avoid connecting your iPhone to a charger or any accessories until you’re certain it’s completely dry. Charging a wet device can cause further damage.
  • Avoid Heat Sources
  • Do not use a hairdryer, oven, microwave, or any external heat source to dry your iPhone. Excessive heat can damage the internal components.
  • Skip the Rice Trick
  • Contrary to popular belief, placing your iPhone in a bag of rice is not effective and can introduce dust or starch particles into the device.

When to Seek Professional Help

If after 24-48 hours your iPhone is still not functioning properly, it may be time to consult Apple Support or visit an authorized service provider. Keep in mind that liquid damage is not covered under Apple’s standard warranty, but you may have options if you purchased AppleCare+.

Preventive Measures for the Future

  • Use Waterproof Cases
  • If you’re frequently around water, consider investing in a waterproof case for added protection.
  • Avoid High-Risk Situations
  • Keep your iPhone away from pools, oceans, and other bodies of water when possible.
  • Regularly Check Seals and Ports
  • Ensure that all seals, gaskets, and port covers are intact, as damage to these can compromise water resistance.

By following these guidelines, you can minimize the risk of damage to your iPhone and increase the chances of restoring it to full functionality after an accidental dunk.

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